Privacy Policy

Last updated: May 21, 2018

In compliance with current data protection legislation (GDPR and Spanish LOPD), Murcia Drones is committed to preserving user privacy and providing transparent information about the use of their data.

Data Controller

  • Name: Manuel Rodríguez López
  • Business name: Murcia Drones
  • NIF: 75230917X
  • Address: C/ Obispo Fray Antonio Trejo nº3 Bajo, 30007 Murcia
  • Email: ventas@murciadrones.es
  • Phone: 868 630 105

Core Principles

  • Only essential data for order processing is requested, retained only as long as necessary.
  • User consent is always required for data treatment.
  • Third-party data sharing is limited to those specified in this policy.
  • Data is only used for stated purposes.
  • Security measures ensure data protection and confidentiality.

Data Collected

During the purchase process, the following data is collected: name, surname, email, delivery address, and phone number (for product delivery). Payment data is managed by external payment gateways. Contact form data collected: name and email (for response purposes). All data is stored on EU servers.

User Rights

Users may request data access, correction, limitation, processing opposition, suppression, or portability. To exercise these rights, write to C/ Obispo Fray Antonio Trejo nº3 Bajo, 30007 Murcia, or email ventas@murciadrones.es with valid identification and 'DATA PROTECTION' in the subject line.

Cookie Usage

Website visit data is collected via cookies (small text files enabling navigation and providing site owner statistics). No sensitive information is stored. Users may restrict, block, or delete cookies through browser settings. MURCIADRONES.ES conducts Facebook and Google advertising using cookies, complying with current data protection legislation.

Third-Party Services

  • Google Analytics: Google-owned analytics platform recording information via cookies, analyzing user behavior on murciadrones.es.
  • MailChimp: Email marketing service provider managing user data exclusively for marketing email purposes.

Security Protocols

MURCIADRONES.ES takes measures to prevent data loss or unauthorized access per current regulations. The website operates under HTTPS protocol using SSL encryption, protecting personal information through encrypted data transmission between user and server. In the event of a customer data security breach, MURCIADRONES.ES will immediately inform users of the breach's scope and necessary actions.

Data Retention

Personal data is retained during the commercial relationship for a maximum of 14 months, unless deletion is requested earlier.

Policy Changes

MURCIADRONES.ES reserves the right to modify this policy for legislative, jurisprudential, or industry practice updates, announcing changes with reasonable advance notice.